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Returns

Royal Closet wants you to LOVE your goodies. If something is not right, let us know. We have a 30 day unconditional return policy. If you have any questions or concerns, we can be reached at the following:

Email: contact@royalcloset.org

Phone: (817) 618-4473

How do I return my purchase?

All exchanges and returns are honored within 30 days of purchase.

Email your return request to contact@royalcloset.org

* When returning items with our UPS Return Label, a $7 shipping cost will be deducted from your refund credit.

  • Returns must be in its original, UNWORN condition, within 30 days of purchase.
  • Please include the reason for the return.
  • Original shipping charges are non-refundable.
  • Use protective box or wrap with thick paper. Item(s) received unwrapped or without the original box will be subject to a 15% restocking fee.
  • Royal Closet Fashions recommends you to ship your package with insurance using a trackable shipping method.

 

Final Sale items

  • All Sale/Clearance items, Gift cards, Costumes, Lingerie, and Intimates are Final Sale.

 

Returns are processed within 10 business days after receiving your return. We'll send you an email confirmation when your refund has been issued.

HOW TO CONTACT US:

EMAIL US AT: contact@royalcloset.org

Emails are answered in the order in which they were received.

Delays may occur during weekends and holidays.


CUSTOMER SERVICE HOURS:

Monday through Friday, 9:00am - 4:00pm Central Standard Time


PHONE(817) 618-4473

 

MAILING ADDRESS:

 

Royal Closet Fashions

P O BOX 9483

MONROE, LA 71211

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